index
Antiques with a Story

Terms of service

Terms of Service
Effective Date: [Date]
Last Updated: [Date]
1. Introduction
Welcome to Xiongwei Antiques ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website [yourwebsite.com] and apply to all visitors, customers, and users. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
2. Eligibility
•    You must be at least 18 years old or have consent from a parent or legal guardian to use our website.


•    By using this site, you confirm that all information provided is accurate and complete.


•    We reserve the right to refuse service to anyone at any time for any reason.


3. Products & Descriptions
•    We specialize in authentic antiques, including porcelain, jade, bronze, and other historical artifacts.


•    While we strive to provide accurate descriptions, antique items are unique, and details such as age, provenance, and condition may vary slightly from estimates.


•    Product photos aim to represent items as accurately as possible, but colors, textures, and details may appear differently depending on lighting and screen settings.


•    All items are sold as-is, and any visible flaws, restorations, or imperfections will be noted in the description to the best of our knowledge.

 

4. Orders & Payment
4.1 Placing an Order
•    When you place an order, you are making an offer to purchase an item under these Terms.


•    We reserve the right to limit or cancel orders at our discretion, including suspected fraudulent transactions.


•    If we cancel an order, we will notify you and refund any payment made.


4.2 Pricing & Payments
•    All prices do not include shipping fees, taxes, or duties unless otherwise stated.


•    We accept major credit/debit cards, PayPal, Stripe, and other payment methods provided by Shopify.


•    Payment must be received in full before your order is processed and shipped.


5. Shipping & Delivery
5.1 Processing & Handling
•    Orders are typically processed within [X] business days after payment confirmation.


•    We ship using trusted carriers, such as PostNL, DHL, UPS, or other services, depending on the destination.


•    Tracking information will be provided once your order is shipped.


5.2 International Shipping & Customs
•    We ship worldwide; however, import duties, customs fees, and taxes are the responsibility of the buyer.


•    We are not responsible for delays caused by customs clearance.


5.3 Lost or Delayed Shipments
•    Once an item is shipped, we are not responsible for shipping delays, loss, or damage caused by third-party carriers.


•    If your package is lost, we will assist in filing a claim with the shipping provider.


6. Returns, Refunds & Cancellations
6.1 Return Policy
•    Due to the unique nature of antiques, all sales are final unless the item is significantly misrepresented in the listing.


•    If you believe an item is misrepresented, contact us at xiongwei.antiques@gmail.com within [X] days of delivery with supporting evidence (photos).


•    Approved returns must be shipped back at the buyer’s expense in the original condition and packaging.


6.2 Order Cancellations
•    Orders may be canceled within [X] hours of purchase if they have not yet been shipped.


7. Intellectual Property
•    All content on this website, including images, product descriptions, logos, and text, is owned by Xiongwei Antiques or used with permission.


•    You may not copy, reproduce, or distribute any content without our written consent.


8. Limitation of Liability
•    We are not responsible for any damages, injuries, or losses resulting from the use of our products or website.


•    Our total liability for any claim shall not exceed the total amount paid for the purchased product.


9. Privacy & Data Protection
•    Your personal data is handled according to our Privacy Policy, which outlines how we collect, store, and protect your information.


10. Governing Law & Disputes
•    These Terms are governed by the laws of The Netherlands.


•    Any disputes shall be resolved through negotiation, and if unresolved, will be handled in Dutch courts.


11. Changes to These Terms
•    We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page.


12. Contact Information
For any questions or concerns about these Terms, contact us at:
📧 Email: xiongwei.antiques@gmail.com
🌐 Website: [still choosing]